At HomingPisa, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, make a reservation, or use our services. By using our website or booking an accommodation, you consent to the collection and use of your personal information as described in this policy.
1. Data Controller
HomingPisa is the data controller responsible for your personal data. If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: Email: info@homingpisa.com Phone:+393480149560
2. What Personal Data We Collect
We may collect and process the following types of personal data:
• Identification Information: Your name, surname, and contact details (email address, phone number).
• Booking Information: Details of your reservation, including check-in/check-out dates, special requests, and payment details.
• Payment Information: Payment card information, billing address, and transaction details (Note: Payment details are processed by secure third-party payment processors, and we do not store sensitive payment card information).
• Communication Information: Emails, messages, and other correspondence between you and us, including customer support inquiries and feedback.
3. How We Use Your Personal Data We collect
your personal data for several purposes, including:
• To process bookings and reservations: We use your personal data to manage, confirm, and complete your bookings, including providing booking confirmations, managing payments, and handling cancellations.
• To communicate with you: We may contact you regarding your reservation, send booking reminders, special offers, or respond to your inquiries and requests.
• For customer service: To assist you with any questions or concerns related to your booking, stay, or use of our services.
• To comply with legal obligations: We may need to process your data for legal reasons, such as tax or accounting purposes, or to comply with applicable laws or regulations.
4. How We Share Your Data
We respect your privacy and will not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your information in the following cases:
• Legal Requirements: We may disclose your personal data if required by law, court order, or in response to a legal request by public authorities, including to meet national security or law enforcement requirements.
5. How We Protect Your Data
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. This includes encryption, secure servers and firewalls.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, it will be securely deleted or anonymized.
7. Your Rights
You have the following rights regarding your personal data:
• Access: You can request access to the personal data we hold about you.
• Correction: You can request to update or correct any inaccurate or incomplete personal data.
• Deletion: You can request that we delete your personal data, subject to legal obligations or legitimate interests. • Restriction of Processing: You can request that we restrict the processing of your data in certain situations.
• Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format to transfer to another data controller.
• Objection: You can object to the processing of your data for marketing purposes or based on our legitimate interests. To exercise any of these rights, please contact us at the details provided above. We will respond to your request within the timeframes required by law.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small text files stored on your device that help us improve site performance, analyze how the site is used, and personalize content. You can adjust your browser settings to reject cookies, but this may affect the functionality of the website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the date of the most recent revision will be indicated at the top of the page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please do not hesitate to contact us at: Email: info@Homingpisa.com Phone: +393480149560
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